What it Means: When a customer demands a chargeback, that money isn’t drawn directly from the merchant’s account. Once you receive this notification, you have 11 days to submit a response. In contrast, arbitration is when the parties involved—the bank, cardholder, and merchant—cannot resolve a dispute on their own, so a representative of the card network is asked to intervene and make a judgment. Updated October 12, 2022. Costs incurred to obtain compliance order – under s. In the event of alleged criminal fraud or merchant error, the code returned with the transaction identifies the reason behind the chargeback, potentially exposing faults in the merchant’s processes. A chargeback occurs when your customer contacts their bank or credit card company to dispute the charge for an order that they placed on your website. Chargebacks, frequently called “expense offsets,” because compliance issues caused by a supplier can interrupt the flow of sales for a retailer, resulting in extra working costs for the retailer. Here's a list of all the current Visa reason codes: Chargeback Code. Depending on. Chargebacks issued for Vendor Non-Compliance are submitted by an URBN Distribution Center and available for review in Tradestone (TS). Should your company receive enough chargebacks, your acquirer may decide that your company is risky and will therefore increase their processing fees,. How B2B Merchants Can Minimize Chargeback Risk. This lens should be used to make decisions about allocating usage of different types — if one team is allocated. 25% fee on the cost if the item violates Amazon guidelines (expired products, missing labels, unapproved packaging, etc. The chargeback process is heavily rule-based, and it can be tempting to believe that if you memorize the rules and follow them carefully, you can avoid any serious chargeback problems. What are pre-compliance chargebacks? These chargebacks occur to resolve chargeback-related disputes between network members. The guest may also be asked to provide evidence. Our recently published Chargeback Field Report found that errors in merchant policies remain a leading cause of chargebacks. The cardholder’s. Vendor may receive a non-compliance chargeback of $25/missing document for repeat offenses. There are several ways that merchants can avoid chargebacks: Be transparent – Ensure your customers are fully informed about the goods or services they purchase, including pricing, delivery times, and refund policies. This is a type of fraud that can be committed by both customers and merchants. Here’s a step-by-step guide: Step 1: Get notification and login. (India) $5 Per Ctn $50/10% of PO B2 Bands, straps, wire, or other material wrapped around the carton (non-conveyable carton) $5 Per Ctn $50/10% of PO B3 Multiple POs packed in the carton. By Randa Kriss. 2 Declined Authorization. Customers cannot dispute pending credit card transactions; they have to wait for it to actually post to their account before they can initiate a dispute. In this case, the money you paid is refunded back to you temporarily, at which point your card issuer will. Indemnification provisions help protect condo communities by ensuring that one owner’s. 2. Depending on the reason for the chargeback, your evidence needs to prove you: verified the identity of the shopper. . Step 1: Require credit card security codes. 05%. Assist in managing ongoing client relationships (interface w/ clients to resolve specific issues) Perform account reconciliations. However, you might be surprised to learn how many customer disputes actually start with you. The mechanisms indicate the structure of penalty cost to be flat-fee or linear. Step 2: Find your case. This is commonly caused by either true fraud or friendly fraud. Chargeback Gurus: Best for chargeback analysis. Step 2: Customer initiates the chargeback – After the customer reviews their credit card statement at the end of. I have had little training due to both our chargeback specialists leaving with little notice on our team. 3D Secure is a security protocol that. 4807 Warning Bulletin File. During the chargeback arbitration process, the disputing parties — you and the cardholder — allow. As trusted advisors to card networks, financial institutions and the Fortune 500 — Chargeback Gurus empowers businesses to combat constantly evolving fraud tactics and customer. 8%, you have entered the “Excessive” category. Visa recently shortened chargeback time limits from 45 days to 30. A chargeback happens when a customer disputes a charge from your business and asks the card. Pre-Compliance These are outlined below: 1. Then: The credit card company contacts Amazon to obtain the details of the transaction in question. When you discover an unauthorized or incorrect charge on your credit card. The company has established thresholds, and calculates dispute rates monthly to determine if a merchant’s chargeback situation falls into one of three categories: Early Warning At least 75 total disputes and a dispute ratio of . Fallback is a negative experience for the merchant, cardholder and issuer. As any eCommerc. Description of Change Where to Look Appendix F—Transaction Identification Requirements Incorporated the changes announced in “AN 2151—Revised Standards—Guidance forA chargeback rebuttal letter is a well-written synopsis of a chargeback case that explains why the claim is invalid. Amazon will expect you to refund the customer, as well as pay chargeback fees. Do you want to know how to handle chargebacks as a merchant? Download the Mastercard Chargeback Guide - Merchant Edition, a comprehensive resource that explains the chargeback process, the reasons, the time frames, and the best practices to prevent and dispute chargebacks. What is a pre compliance chargeback? A pre-compliance chargeback was once used to dispute chargeback issues between network members. 1 : Card Recovery Bulletin : 11. 1 : EMV Liability Shift Counterfeit Fraud : 10. Taking preemptive measures can often have a negative impact on acceptance levels The majority of consumers have admitted. Category. The great piece of news for the merchant is that the pre-compliance dispute doesn’t influence the chargeback ratio. 81. Lastly, chargebacks are applied to future payments rather than to current invoices. 3 No Authorization. A Tradestone Chargeback is a deduction taken from payment as a result of Vendor Non-Compliance. Maintaining an information security policy. . Chargeback or chargeback dispute: A claim against a transaction initiated by a customer with their bank, resulting in a forced payment reversal. In contrast, arbitration is when the parties involved—the bank, cardholder, and merchant—cannot resolve a dispute on their own, so a representative of the card network is asked to intervene and make a judgment. The Payment Card Industry Data Security Standard, or PCI DSS, is a set of security requirements for databases containing sensitive customer information such as credit card numbers. Preparation Related Chargebacks. Requested/Required Authorization Not Obtained. • Any previously assessed chargebacks will adhere to the policies and procedures found in this guide. Chargeback arbitration is a process in which disputing parties seek a verdict from an independent third party to settle a transaction dispute. 3. In the event that Stripe doesn’t overturn the chargeback, Stripe’s $15 chargeback fee will apply, and you’ll also lose the disputed amount. Examples of merchant non-compliance include, but are not limited to, a merchant intentionally categorizing a product wrongly or leaving a rating/review for its own products. If left unchecked, chargebacks have the power to wreak havoc on a merchant’s bottom line. 5 billion lost in 2020. Chargeback. The chargeback process is heavily rule-based, and it can be tempting to believe that if you memorize the rules and follow them carefully, you can avoid any serious chargeback problems. Chargeback is particularly useful where the cost of the goods or services is £100 or under as Section 75 doesn't apply. implement corrective plans to protect the integrity of the payment system. Amazon takes problems with delivery seriously, as they slow down a smooth-running fulfillment centre. 1. Global chargeback volume topped 615 million cases in 2021, and was estimated to cost merchants nearly $117 billion in revenue. If a chargeback occurs, we will notify you via letter, fax, or email based on the preferences you selected during account setup. Use chargeback as an incentive to drive efficient spend. The following is an inside and out diagram of reason codes for Visa, MasterCard, Discover & Amex alongside their depiction. . In general, chargeback protection is a paid service where the liability of unauthorized transactions and fraudulent payment disputes are shifted from the business to the chargeback protection provider. The documents you submit are essentially telling a story that you want to relay to the bank. Nearly every merchant has the same end goal: to increase revenue. Incorrect Transaction Amount or Account Number. Refusal Chargeback. 4 reviews. When this happens, the customer initiates a process to have the charge reversed. We’ve all been there as an eCommerce owner: you excitedly ship out a $1,500 order to a customer, and then a few weeks later you’re notified that the customer has opened a chargeback dispute. A chargeback fee is considered a markup fee. The specific media ID can be found bylooking in the Detailed Status tab of the Activity monitor for the jobthat failed with a status 98. Sometimes Stripe may send you an alert if it thinks a chargeback may be filed. Delivery/service date was. . Acceptable chargeback rates depend on the card network. The third digit indicates the specific reason within that category. 12 Vendor Compliance Chargeback Amazon jobs available on Indeed. Here’s a step-by-step guide: Step 1: Get notification and login. 2. Retailers have done. In these situations, a merchant’s billing descriptor is simply not recognized by the customer. Chargebacks also prevent merchants from not delivering products or failing to give refunds. Costs incurred for an owner’s failure to comply with a s. 238. 5 cm on any side unless the sellable unit itself is larger than 63. Cover Letter – Introduce the chargeback response package and give an overview of the important information it contains (learn more here). . Prevention is more effective than cure, but if. New Account Number and Expiration date. Visa®, Mastercard®, Discover® and AMEX® established the PCI Security. g. Explaining Pre-Compliance Chargebacks: Whatever Happened to Reason Code 98? What is a Pre-Compliance Chargeback? Why Did Visa Eliminate Pre-Compliance Chargebacks? What is Visa Chargeback Compliance? What Are Visa Compliance Violations? How Pre-Compliance Chargebacks Affect Merchants; Preventing Chargebacks is Better There's a special type of chargeback called a "pre-compliance" chargeback under the Visa network. 8. Updated. After filing a chargeback, a consumer. 4 applies to eCommerce, whereas code 10. As any eCommerce merchant can tell you, it’s not really that simple. At Visa they used to. . The Oversized Carton Chargeback occurs when you send a box to an Amazon warehouse that measures over 63. 1 Card Recovery Bulletin or Exception File. As any eCommerc. The bank then forcibly removes the funds from the merchant’s account, thereby reversing the. In short: pre-arbitration is a process through which issuers or acquirers can contest an initial chargeback. The timeline may vary based on the start date: Unspecified delivery date or service performance date: Issuer must wait a minimum of 30—but no more than 120—calendar days past the transaction processing date to initiate a chargeback; this 30-day waiting period may be waived if the merchant has gone out of business. Successful chargeback disputes require time and hard work, so don’t underestimate the power of custom responses. Card Present / Card-Not-Present / eCommerce. Improved Chargeback Overview Family Dollar is working towards clearly defining chargeback expectations for our suppliers and enhancing our compliance standards to be in-line with our competitors. A chargeback of $25/document may be assessed to the vendor for each incorrect document for repeat offenses. Option 1: In-house Chargeback Management. This can involve working through an average 50-150 compliance rules per retailer! These departments and their associated costs are believed to result in billions of dollars in waste in the retail industry each year. The most obvious benefit to RDR is that it can help reduce chargeback issuances. This is commonly caused by either true fraud or friendly fraud. The new regulations simplify certain aspects of the dispute process and help stop some fraudulent claims before they become chargebacks. Signifyd: Best for ecommerce companies selling physical products. In these summary reports, each "prenote" is detailed, including the card account number,. The filing party must submit the dispute to. Chargebacks are fees charged to a supplier when terms of their contract have not been met and issues for errors in shipping, labeling or compliance. That business’s chargeback rate is . A chargeback fee — also known as an expense offset — is a service charge retailers assess when their suppliers don’t comply with certain predetermined requirements. Q: Can we submit compelling evidence for the chargeback reason code 98? Answer: Certainly not, it's a pre-compliance chargeback as either party has violated…A financial chargeback guarantee lays the foundation for optimizing between approval rates and chargeback rates to maximize approvals over time. The cardholder files a chargeback via their bank. The chargeback process is heavily rule-based, and it can be tempting to believe that if you memorize the rules and follow them carefully, you can avoid any serious chargeback problems. 2010 - Present13 years. 98: Other: Good Faith Collection: 99: Other: Pre-Compliance: Master Card Chargeback Codes | Visa Chargeback Codes | Amex Chargeback Codes | Discover Chargeback Codes CyoGate offers numerous tools and techniques to keep chargeback ratios under control including full chargeback prevention services. Please note that most chargeback work is performed outside. . Long-term chargeback. 75 - Transaction not Recognized. 65%. Description of Change Where to Look Appendix F—Transaction Identification Requirements Incorporated the changes announced in “AN 2151—Revised. It’s a good idea, but Mastercard’s new reason. One of three things will happen: The issuer rules in your favor: Your representment case validates the original transaction. 2 : Declined. . But, they will almost certainly be passed on to you, along with a healthy mark-up. • Any questions or concerns pertaining to chargeback issuance, negotiation, and/or refunds need to beIn fact, many larger companies have entire Compliance departments to sift through the complicated issue of chargebacks. . Chargeback Protection is a built-in, risk decisioning tool available to eligible PayPal merchants for a fee. ,Nordstrom (2016)) target <98% 0 10 (e. Chargeback reason code. Everything from the terminology to workflows are unique. 8. Discover - RG Non-Receipt of Goods, Services, or Cash. Here are some best practices to consider: Develop standards and policies: Vendor compliance policies should be developed by a committee of merchants and personnel from inventory control, fulfillment, and accounting. Chargebacks can be applied for a variety of operational malfunctions or non-compliance including packing or technical errors. All of Visa’s existing reason codes were condensed into four key groupings: fraud, authorization errors, processing errors, and customer disputes. Amazon charges $250/£425 per shipment for a no-show or rejected delivery. Each chargeback is disputed by a specific reason code. Nearly every merchant has the same end goal: to increase revenue. Naturally, every business owner wants to avoid disputes from customers. – Lyssna på Pre- Compliance Chargebacks & Reason Code 98 Explained av Chargeback Gurus' Audio Blog direkt i din mobil, surfplatta eller. A. Acquiring banks use chargeback fees to cover the costs of processing chargebacks. Companies with the will and the resources to prevent and refute chargebacks can avoid hundreds of thousands, even millions, in lost profit. As any eCommerc. Arbitration is the final step in the Chargeback stage. 3 No Authorization. . Clearing. Challenging consumers’ disputes has been big business for Chargebacks911. 6) The 810 Invoice must be sent within 24 hours of shipment pickup from vendor’s warehouse. Lastly, chargebacks are applied to future payments rather than to current invoices. Chargeback alerts are a dispute prevention product provided by a chargeback management specialist. Get your complete guide to Amex reason codes, including all the detailed information, chargeback time limits, and other important information you need. Improved Chargeback Overview Family Dollar is working towards clearly defining chargeback expectations for our suppliers and enhancing our compliance standards to be in-line with our competitors. If you violate one of the thresholds above, you might enter the corresponding tier in the VDMP. 25% fee on the cost if the item violates Amazon guidelines (expired products, missing labels, unapproved packaging, etc. Reason Code 98). Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. as no surprise that suppliers view retail chargebacks as a virtual treasure hunt for revenue and profit with up to: 13% Of retail revenue stemming from vendor compliance fees 1 10% Of open retailer A/R linked to chargebacks 2 27% Of vendor compliance programs driven by profit 3 20% Of invoice value that can be deducted for chargebacks 4Admittedly, it’s a complex notion, containing PCI DSS compliance & fraud prevention software. Chargebacks are fees charged to a supplier when terms of their contract have not been met and issues for errors in shipping, labeling or compliance. The code displays on the report. See moreWhat are pre-compliance chargebacks? These chargebacks occur to resolve chargeback-related disputes between network members. This means that for a $100 sale, you might lose $240 if it turns into a chargeback. The Chargeback Process Explained. ,Lowe’s (2015)) 14 (e. This provision requires that owners reimburse their corporation for costs arising out of their actions or omissions. So if you've paid for something on your debit card or for something on your credit. Thus, a chargeback issued for a violation in February. There is a violation of a Visa or MasterCard rule, for which there is no chargeback reason code. . The chargeback process explainedADA compliance issue (inoperative door opener, obstructed route) 3: Important 3 Days: State Fire Marshal and code compliance corrective actions (CARB, RWQB, APCD). The customer contacts their bank or credit card company and requests that the transaction be reversed, which leads. A lack of proof or a returns policy that goes against consumer rights law means the customer wins the chargeback. A08 Authorization Approval Expired. This activity can then feed into money laundering. By implementing the following strategies, you can enhance your chances of successfully managing chargeback disputes: 1. If you choose to fight the chargeback, Amazon Pay will charge you a $20 Disputed Chargeback Fee. Chargeback and Exception Processing Guide 2 Table of Contents The Chargeback Cycle 3 Phase One: Draft Retrievals 4. Adhering to the PCI standards isn’t just a matter of internal practice. Instead, the issuer withdraws the money from the merchant's. Business owners looking to keep their chargeback rate low or avoid pesky chargeback fees need to understand chargeback reason codes. Once your chargeback ratio exceeds acceptable levels, your business may face increased chargeback fees, increased high-risk processing fees, and the loss of your business’s merchant account altogether. An SLA is a written contract between a service provider and a customer that describes the services to be provided, the standards of performance for those services, and how the service provider will be held accountable for meeting those standards. 12 GBP -> 127. Currently the Chargeback protection mentioned above is only available for the hosted Stripe. 1. The recently-released 2021 Chargeback Field Report found that the average merchant noted a 21% year-over-year increase in friendly fraud between 2018 and 2021—in addition to the 25% increase in chargeback issuances due to COVID-19. 52: 46. But they don’t have to be. 5 cm. Chargebacks are also known as "charge disputes" and reversals, and they can be filed for a variety of reasons, including unauthorized use of the credit card. Fraud Protection* is a built-in, fraud analysis tool provided to ACDC PayPal merchants at no rate. If you don’t, your bottom line will suffer. ”. AT Authorization Noncompliance. STEP #7: Bank Review & Decisioning. – Hören Sie Pre- Compliance Chargebacks & Reason Code 98 Explained von Chargeback Gurus' Audio Blog sofort auf Ihrem Tablet, Telefon. . Processing Errors involve chargeback and disputes revolving around processing issues, late presentment, credit processed as charge, invalid card numbers, no show errors, incorrect charge amounts. The reason is simple: unlike larger rivals like Visa and Mastercard, American Express serves as an issuing bank and provides payment-processing services to merchants. 1. To install Windows 98, you must have one of the following products: The "Microsoft Windows 98 Upgrade" product. 9% chargeback ratio and 100 chargebacks. Controlling data access. 4807 Warning Bulletin File. According to the 2022 Chargeback Field Report, global costs associated with chargebacks will have skyrocketed in recent years. The placement of the packing slip, when required, is important and varies from operator to operator. The chargeback pre-arbitration occurs when a cardholder files a dispute with the issuing bank. We recommend that you put systems or standard operating procedures (SOPs) in place to prevent vendor compliance chargebacks. Manage Chargeback deductions and review and provide weekly and monthly reports. They are meant as a consumer protection mechanism, but are often overutilized. The Change: Mastercard is announcing a summary of chargeback rules changes, as well as rules and procedural changes to the arbitration and compliance case filing process. Your firm needs to embrace a customer-centric approach focused on transparency and satisfaction. 2. Diners Codes deleted. Chargeback Guide - Mastercard. Operational costs of picking, packing, shipping, and delivering; Chargeback fees—which can vary from $20 to $100 depending on your acquiring bank. The issuing bank reviews the information. Description of Change Where to Look Appendix F—Transaction Identification Requirements Incorporated the changes announced in “AN 2151—Revised Standards—Guidance forA chargeback happens when a customer disputes a charge on their credit card, prompting the card issuer to investigate and determine if the charge is fraudulent or not. Chargeback Expertz is the master in hitting back the chargebacks. The network plans to reduce response times even further to just 20 days in the near future. . chargebacks as an additional source of revenue (Gilmore 2010,Barry 2013). An administrative chargeback is a fee imposed by Amazon for administrative reasons, such as when you fail to provide accurate and complete information about your products. As soon as Stripe has reviewed the evidence, it will decide whether to overturn the chargeback for the merchant. According to a recent study by Juniper Research, merchants stand to lose $260 billion between 2021 and 2025. The merchant must pay a fee (anywhere from $20 to $100) for every chargeback that is filed against the business. Mastercard and Visa print a three-digit card code. 98: Unapproved expenditures: Division 2 — Contribution to Expenses: 99: Calculating strata fees: 100: Change to basis for calculation of contribution: 101: No return of contributions. On the other hand, for Mastercard, you need to maintain a ratio below 1%. Other card networks are expected to follow suit, and if so. In fact, there exists a special type of “pre-compliance” chargeback that banks can initiate to seek. This includes bubble wrapping, taping, boxing, bagging and suffocation warnings. A02 No Valid Authorization. A chargeback is a reversal of a credit card payment that is initiated by the cardholder’s bank. Four Steps to Submit a Chargeback Response. ”. Code 10. In order to keep your team on track and focused, invest your time in designing a chargeback flow. 6: Duplicate processing/Paid by other means. Violation Code cannot be null or empty when case type is Pre-Compliance or Compliance: 100007: 400:If the hotel fights the chargeback, it must resubmit the charge to the acquiring bank, along with evidence to support the claim. ”. This type of chargeback happens when banks can initiate to seek reimbursement from other. 6 Credit Not Processed. Supervise and vet processing of wholesaler/distributor (w/d) chargebacks ensuring precision and swiftness within 10 calendar days. The chargeback amount must be more than $50 to qualify as a dispute. 1. 40. Deleted Revolution Card Reason Code 96. 10. A. Data-driven decisions produce far better results than guesses and assumptions. To initiate a chargeback, you contact your credit card issuer and file a dispute. Pay close attention to how you arrange your file. I work at an LP at a retail e-commerce. did not understand the process. The short answer is “yes. 1-800-988-2215. As above, these programs set thresholds for. There are 5 types of Amazon Chargebacks including: NEW UPDATE: Ships In Own Container Issue – In an effort to reduce waste, Amazon is expanding its Frustrating-Free Packing Program requirements. 65%. Definition, How to Dispute. Take the time to note the following dispute reason codes for Visa. Navigating the chargeback for goods not received process is a painful undertaking for any merchant. Chargebacks cost companies significantly more than refunds – they also include fees levied by the acquiring bank and take time to process, particularly if you intend to dispute them. Customers may open a chargeback out of frustration if they find it difficult to contact your customer service team. In most cases, the merchant sees a chargeback fee between $10 and. 10,000 = 100 chargeback basis points. VROL helps determine whether disputes are valid or invalid using the data it has gathered. 10 Tips to Prevent Fashion Chargebacks. In this case, the customer files for the pre-compliance chargeback (aka reason code 98). . A. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. Category. Chargebacks are fees charged to a supplier when terms of their contract have not been met and issues for errors in shipping, labeling or compliance. If you want additional information about Vendor Chargeback Fees or have questions about selling on Amazon, contact the Awesome Dynamic Amazon Consulting team at 800. An Order Details view opens. Before we delve into the chargeback cycle, let’s quickly define what a chargeback is. Any failure of a merchant to comply with Groupon’s Anti-Misrepresentation and Anti-Manipulation Policy will result in a $500 per instance fee. The chargeback process is a detailed workflow for handling payment disputes. Multiple chargebacks financially devastate merchants — regardless of whether the chargebacks are legitimate or fraudulent. Fastest application process: Soar Payments. If you need help managing. Best for online and international sellers: Durango Merchant Services. These codes are established by the payment brands to categorize the incoming dispute requests by reason. Let's jump right into it so that you have all the information you need about customer chargebacks! 1. Our systems track everything we do and allow us to retrieve information whenever there’s a dispute. What should merchants know about these behind-the-scenes chargebacks—and more importantly, do they need to worry about trying to prevent them? Pre-compliance. 13. 238. CHARGEBACK PROTECTION POLICY. Chargeback Rules can refer to any part of the extended network of policies used to manage and standardize the chargeback process. Require customers to enter the credit card security code as part of the online transaction process. A violation here could cost $250. Solutions. Fraud Protection. Chargeback fraud occurs when a customer submits a transaction dispute with their payment provider for illegitimate – even dishonest – reasons. The corporation may carry out the work if the owner refuses or fails to do so in a reasonable time. If the customer believes the transaction was invalid, did not receive the good or service, or did not meet the agreed upon Terms and Conditions, he/she has the right to dispute the transaction. Set parameters for when customers can reach your business. If you choose to have Amazon Pay handle the dispute on your behalf, they will build, present, and maintain your case with the credit card company or bank. Security Fees. As chargeback time limits get shorter and shorter, automated technology will become more and more valuable. Chargeback fraud occurs when a customer submits a transaction dispute with their payment provider for illegitimate – even dishonest – reasons. The issuing bank facilitates the process and if successful, the customer will see the charge reversed on their credit card statement. Amex continues to operate as both a card network and a bank. Visa has collapsed the 22 available “reason codes” (codes that represent the cardholder’s reason for filing the chargeback) into four distinct categories: Fraud, Authorization, Processing Errors, and Consumer Disputes. 04: 68. Step 2: Find your case. 8% with at least 1,000 total disputes. Results appear as 4. Chargeback Visa Code 98. Collect Compelling Evidence. Chargebacks are a potential threat to any merchant, but auto rental agencies can be especially vulnerable. Used in situations where an association rule had been violated, pre-compliance chargebacks were the “reason” behind Visa reason code 98. Chargebacks issued for Vendor Non-Compliance are submitted by an URBN Distribution Center and available for review in Tradestone (TS). Most importantly, Visa has completely eliminated reason code 75, “Transaction Not RecognizedA. Chargebacks are both a threat and a hassle. Communicate with the PayPal chargeback team. Chargebacks happen when a customer disputes a purchase directly with their bank.